Introduction
DissertationWritingServices.org ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Last Updated: March 2026
Information We Collect
Personal Information You Provide
When you create an account, place an order, or contact us, we may collect:
- Account Information: Name, email address, phone number, and password
- Order Information: Academic level, subject area, topic, deadline, and project requirements
- Payment Information: Credit/debit card details, PayPal account, or other payment method information (processed securely by our payment providers)
- Communication Data: Messages exchanged with writers or support staff
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies and persistent cookies for site functionality
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Match you with qualified writers
- Communicate about your orders and account
- Process payments securely
- Improve our website and services
- Send relevant service updates (with your consent)
- Comply with legal obligations
- Prevent fraud and maintain security
Data Protection and Security
We implement robust security measures to protect your information:
- Encryption: All data transmissions are encrypted using SSL/TLS technology
- Secure Storage: Personal data is stored on encrypted, access-controlled servers
- Payment Security: We do not store credit card details; all payments are processed through PCI DSS-compliant providers (Stripe, PayPal)
- Access Controls: Only authorized personnel can access personal data on a need-to-know basis
Confidentiality Guarantee
Your use of our services is completely confidential:
- We never disclose your identity to writers or third parties
- Completed work is delivered exclusively to you
- We do not publish, resell, or share any work produced for you
- Your account information is never shared with educational institutions
Data Sharing
We do not sell your personal information. We may share data only with:
- Payment Processors: Stripe and PayPal, to process transactions
- Cloud Providers: For secure data storage and hosting
- Legal Authorities: When required by law or to protect our rights
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your account and personal data (subject to legal retention requirements)
- Withdraw Consent for marketing communications at any time
- Data Portability - request a copy of your data in a portable format
To exercise any of these rights, contact us at support@dissertationwritingservices.org.
Cookies
We use cookies to:
- Maintain your session and preferences
- Analyze website traffic and usage patterns
- Improve website performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for up to 3 years after completion for quality assurance and dispute resolution purposes.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
International Data Transfers
DissertationWritingServices.org serves students worldwide. Personal data may be transferred to and processed in the United States, the European Economic Area, the United Kingdom, and other jurisdictions where our service providers operate. Where data is transferred out of the EEA or the UK, the transfer is governed by European Commission-approved Standard Contractual Clauses or by an equivalent approved safeguard. By using the service, you consent to the transfer of your personal data to these jurisdictions. If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights covered in the Your Rights section above. If you are a resident of the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 apply and are reflected in the same rights section.
Legal Bases for Processing
We process your personal data on one or more of the following legal bases:
- Contract: Processing is necessary to deliver the dissertation writing, editing, or coaching service you have ordered.
- Legitimate interests: Processing is necessary to improve the service, prevent fraud, and secure accounts, and does not override your fundamental rights.
- Consent: For optional marketing emails and non-essential cookies. You can withdraw consent at any time.
- Legal obligation: Processing is necessary to comply with tax, accounting, or law-enforcement requirements.
Academic Integrity and Confidentiality
We understand that confidentiality is the single most important privacy concern for dissertation clients. Our systems are engineered to enforce it:
- Your real name is not shared with your assigned writer; orders are identified by order number only.
- Completed work is delivered exclusively to you through your client dashboard and is not retained in any database accessible to search engines.
- Finished dissertations are not archived, resold, reused, or included in sample libraries.
- Plagiarism-check reports generated during plagiarism checking are available only in your order history and are deleted 90 days after delivery on request.
- Writer accounts are sandboxed from one another, so no writer can see or access another writer's orders or clients.
If your research involves proprietary data, pre-publication findings, or information covered by an institutional non-disclosure agreement, email support before placing an order so we can execute a written NDA that covers the writer, editor, and support staff who will see your materials.
Third-Party Service Providers
We engage a small number of carefully vetted service providers. Each has a signed data-processing agreement and each processes only the data necessary to perform its role:
- Payment processing: Stripe and PayPal, both PCI DSS Level 1 certified.
- Email delivery: Postmark and SendGrid, used only for transactional messages about your order.
- Cloud hosting: AWS (primary) and Vercel (frontend), both SOC 2 Type II certified.
- Error monitoring: Sentry, which processes only technical error data and does not see order content.
- Analytics: A privacy-first analytics service that does not set cross-site tracking cookies and does not sell data.
We do not use third-party advertising trackers and we do not participate in real-time bidding networks.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and you believe your child has provided personal information, contact us and we will delete the information and associated account.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be announced by email to registered users and by a banner on the homepage for at least 30 days before they take effect. Minor clarifications and typo fixes are made in place with an updated "Last Updated" date. Your continued use of the service after the effective date of a change constitutes acceptance of the updated policy. Prior versions are available on request.
Contact Us
If you have questions about this Privacy Policy or want to exercise any of your rights, contact us at:
- Email: support@dissertationwritingservices.org
- Data Protection Officer: dpo@dissertationwritingservices.org
- Mailing address: Provided on request via email
- Response Time: Within 48 hours on business days
For general order support, see our contact page.
